Today I spent two hours in the Department of Motor
Vehicles with my sixteen year old son.
All the usual suspects were sitting around waiting their turn, the
nervous teenager, the little old lady that has to sit on phone books to see
over the dash, the middle aged business woman with a blue tooth in her ear. Over
the loudspeaker, numbers droned on, now serving A084, now serving AO84 and so
on and so on.
The whole
experience was so government. No wonder the government is in the middle of a
financial crisis, they run their business as if they enjoy torturing people and wasting
money. Then it hit me, the
government has a budget crisis and I have a solution to help them. Why not take
the captive audience of the DMV and use them to make money. Here are a few simple ideas.
1. For a fee, provide a full body massage
while they wait for their number to be called. If well received, facials could
added later.
2. For a flat rate or quarters, create a
game room where frustrated customers could play games like Grand Theft Auto, or
Need for Speed (as an example of what not to do, of course)
3. Have a small bookstore where patrons could
purchase books. After school, maybe provide a story time for little Jonny while
his mom pays for her 100’s of dollars in parking fines.
4. Play number bingo using the next in
line ticket numbers. Every person gets a card when they walk through the door.
If they get bingo, their fees are paid for by the state. The bingo cards are laminated
and reusable. A bin will be placed by each exit to drop the bingo cards off as
you leave much like 3d glasses at a movie theater.
5. Place a spinning karaoke stage in the
middle of the floor. Use the TVs normally used for giving safety driving tips
to display the words of the song in case the audience wants to join in. Charge
by the song. Plus, if someone is really bad, there will the added benefit of
clearing the place out so employees can go home early.
6. Put in a nail and hair salon.
Customers can get their hair done, getting cut or colored between windows and
they will feel a lot more relaxed.
7. Finally, provide a bar and grill
charging the outrageous prices usually found in stadiums and movie theaters. If
patrons drink too much and then get in their cars to drive, police officer’s
can be stationed just outside the DMV to catch them making further money on
fines in addition to taking a potential menace off the roads.
So there they are-my ideas to improve your DMV experience and make the
government money. If in ten years (that’s how long it will take to get through
red tape) you go into a DMV and find a karaoke stage and a bar, you’ll know…well
you’ll know I’ve been involvedJ
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